Questions about Shipping
- How much are the shipping costs?
- Can I send my order to a deviating delivery address?
- When can I expect delivery of my order?
- How can I monitor the status of my shipment?
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How much are the shipping costs?
Ground Shipping is free for orders over $75. For orders below $75, we charge the below rates within the United States. Returns are free of charge for you.
Ground $5.95
3 Day Air $9.95
2 Day Air $12.95
Next Day Air $14.95
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Can I send my order to a deviating delivery address?
We will deliver to any address in the United States, but may (depending on the type of purchase) require a signature at delivery.
A delivery address that deviates from your home address is not a problem. You can also specify your office address or a military address as the delivery address.
Please note that orders for the watches product categories are eligible to ship to these locations. Items in the Travel Gear product category may only be shipped to addresses within the continental United States.
If you want your order to be sent to a Military address, on the shipping page enter the APO or FPO in the “City” field and select one of these choices from the “State” drop-down menu: AA for Armed Forces of America, AE for Armed Forces Europe, AP for Armed Forces Pacific.
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When can I expect delivery of my order?
Please give our distribution centers 48 hours to process and ship your order.
Delivery time will vary based on shipping method.
Please note that weekends and holidays will affect the delivery time. We guarantee the timely delivery of your order to our shipping partner Fedex.
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How can I monitor the status of my shipment?
In the shipping confirmation, you will find the package number that you can use to track the shipment via Fedex shipment tracking. Registered customers will find a link to the order tracking number under “My Orders”.